Privacy policy

At BuyInUK Ltd, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.buyinuk.co.uk. We are committed to protecting your data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

2. Information We Collect

We may collect the following types of personal data:

• Identity Data: Full name, username, title

• Contact Data: Email address, phone number, billing and shipping addresses

• Financial Data: Payment method details (handled securely by payment processors)

• Transaction Data: Purchase history and order details

• Technical Data: IP address, browser type, device information, time zone

• Usage Data: Information about how you use our website and services

• Marketing Data: Preferences regarding newsletters and promotional emails

We do not collect or store sensitive personal data such as race, religion, or biometric identifiers.

3. How We Collect Your Data

We collect data when:

• You browse or use our website

• You create an account or place an order

• You contact us via email, phone, or contact forms

• You subscribe to newsletters or marketing communications

• You engage with us on social media or through advertisements

4. How We Use Your Data

Your data is used for the following purposes:

• To process and deliver your orders

• To manage your account and provide customer service

• To improve our website and personalize user experience

• To prevent fraud and ensure secure transactions

• To comply with legal obligations

• To send marketing communications, if consent has been given

You can unsubscribe from marketing at any time via the link in our emails or by contacting us directly.

5. Legal Basis for Processing

We rely on the following lawful bases to process your personal data:

• Contractual necessity: To fulfill your orders

• Legal obligation: To comply with tax, accounting, and regulatory requirements

• Legitimate interests: To improve our services and protect against fraud

• Consent: For sending promotional communications

6. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties including:

• Payment processors (Stripe, Ziina, Revolut Pay)

• Delivery and logistics partners

• IT service providers and website hosting partners

• Regulatory or law enforcement bodies when legally required

All third-party services comply with applicable data protection laws and only use your data for agreed purposes.

7. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected, including fulfilling legal, tax, and accounting requirements. Typically, data related to purchases is kept for 6 years.

8. Data Security

We implement robust security measures including encryption, firewalls, and access controls to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request erasure of your data

• Object to processing or withdraw consent

• Request restriction or data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at sales@buyinuk.co.uk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes implies acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
📧 Email: sales@buyinuk.co.uk
📞 Phone: +44 1438 94 1106
📍 Address: BuyInUK Ltd, Office 4077wri, 58 Peregrine Road, Hainault, Ilford, Essex IG6 3SZ, United Kingdom