Thank you for shopping at BuyInUK.co.uk. We aim to make your shopping experience as smooth and reliable as possible. Please review our shipping and delivery policy carefully.
Orders placed after 1:00 PM on Friday or during the weekend will be processed on the next business day (Monday).
Orders placed on UK bank holidays will be dispatched on the following working day (usually Monday or Tuesday).
Please allow extra time for delivery during Christmas, New Year, and peak seasons.
If you need to change your delivery address after placing an order, please contact our customer support immediately at +447477204634 or email sales@buyinuk.co.uk. Changes cannot be guaranteed once an order has been processed.
Orders cannot be cancelled once they have been dispatched. However, if you no longer want the item, you may return it within 30 days of delivery for a refund.
A returns form is included with your package—please fill it out and include it with your return.
We thoroughly check and securely pack all items before dispatch. If you receive a damaged, incorrect, or incomplete order, please contact us promptly at +447477204634 or sales@buyinuk.co.uk for assistance.
We can deliver to a different address from your billing address. Please ensure all details are correctly entered at checkout.
For security reasons, your billing address must match the address registered with your payment card. Mismatched information may delay or decline your order.
All deliveries require a signature upon arrival.
You will receive an email with tracking details and an estimated delivery window once your order is shipped.
If no one is available to receive the parcel, it will be returned to the nearest Royal Mail depot and held for 14 days.
A valid photo ID (passport or driver’s license) is required to collect your parcel.
Once your order is dispatched, we will send a confirmation email.
If you’ve provided a mobile number at checkout, you will receive an SMS with a one-hour delivery window on the day of delivery.
We offer the following UK delivery options via Royal Mail Tracked Services:
Economy Shipping: £3.99 (4–5 working days)
Express Signed For: £5.99 (2–3 working days)
Special Delivery: £7.99 (1–2 working days)
If you miss a delivery, the courier will leave instructions for redelivery. If a second attempt is unsuccessful, the parcel will be returned to us. Don't hesitate to get in touch with our team if this occurs.
For any shipping-related queries or support, contact us at:
Email: sales@buyinuk.co.uk
Phone: +447477204634
Address: BUYINUK
Office 4077wri
58 Peregrine Road, Hainault
Ilford, Essex, IG6 3SZ, United Kingdom